No masks, crew will keep their smiles on

Bangalore: The magic is in the face for cabin crew, and some of them aren't covering their smiles with masks even in the time of swine flu.
Airlines bosses feel the masks would be out only if the crew spot symptoms of the flu in passengers. Which didn't really stop a passenger on a recent Delhi-Bangalore flight from noting: "You need to be protected because you come into contact with passengers all the time."
The masks some airlines have given, meanwhile, lie unused in first-aid cabinets. A crew member who didn't want to be named says: "If the crew themselves aren't protected, how can they care for others? And how do they smile knowing they're the only ones not wearing masks?"
Airlines, though, have taught crew to detect passengers with flu-like symptoms, isolate them, have them use exclusive restrooms and offer first aid.
20/08/09 Prashanth G N/Times of India

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Categories: Indian Aviation- In General Aug 2009