Sunday, February 07, 2010

Airways liable for failure in service resumption: NCDRC

New Delhi: Airways would be held liable for deficiency if it failed to resume services and instead resorted to flip-flop tactics through repeated assurances to the passenger, the National Consumer Disputes Redressal Commission has held.
The Uttar Pradesh Airways Limited, which failed to resume services, was asked to refund over Rs 6.63 lakh as the cost of 117 unused tickets to the Hindalco Industries Limited by the UP State Consumer Commission.
07/02/10 Press Trust of India
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