Airlines to compensate passengers for delays, cancellations

New Delhi: Airlines will soon have to compensate passengers for delaying/cancelling flights or denying them boarding passes, civil aviation minister Praful Patel said in a written reply to the Rajya Sabha on Tuesday.
In what is seen as a move to protect the interests of passengers, the minister said that the Director General of Civil Aviation (DGCA) is in the process of finalising a Civil Aviation Rule (CAR), and the comments received on the draft CAR are being compiled.
"After the enforcement of CAR, airlines will be required to pay compensation and/or provide facilities to the passengers in case of denied boarding, cancellations and delays of flights," Patel said.
03/08/10 PTI/Times of India

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Categories: Indian Aviation- In General Aug 2010