Delhi T3's carpet not so welcoming

New Delhi: What was GMR — the company which built and operates Delhi's posh new airport terminal, T3 — thinking when it laid a vast acreage of garish, thick pile carpeting along its unending walkways? On a recent round-trip to Lhasa via Kathmandu, I struggled to drag a light, cabin-sized four-wheel Samsonite from the departure hall to my gate. Along the way, I passed other passengers and airline crew members wrestling with reluctant ‘strollies' over the soft carpeting.
In conversations with travellers, the carpet was identified by virtually everyone as the biggest drawback to what was otherwise a fairly pleasant experience using T3. Apart from the difficulty of wheeling luggage, some passengers also complained of being assaulted by a musty smell as soon as they got off the plane. Most said a stone or tile floor of the kind GMR has laid in the arrival and departure halls would have looked cleaner and been easier to negotiate; if at all carpeting was required, a thinner pile of the sort a few airports have would have been better, an Air India pilot said.
15/08/10 Siddharth Varadarajan/The Hindu

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Categories: airports aug 2010