Pvt airlines told to compensate consumer

Bangalore: The III Additional Consumers Disputes Redressal Forum has directed a private airline to pay Rs 10,000 as compensation to an aggrieved passenger.
Anitha Srinivasan had purchased three tickets for herself and her two children from Bangalore to Delhi on Go-Air by paying Rs 17,778. On arrival at the airport they were told that the flight had been cancelled due to bird hit. They bought tickets on Indigo Airlines to reach Delhi and got to know from other passengers that Go-Air had accommodated them free on that flight. The latter had refused a similar request by Anitha. The Forum also ordered repayment of the ticket fare.
04/10/10 Deccan Herald

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Categories: GoAir Oct 2010