Shortage of prepaid taxis adds to passengers' woes

New Delhi: If you thought battling the chaos at Terminal 3 of Indira Gandhi International Airport (IGIA) was an uphill task, gear up for some more trouble. After making their way out of T3, harried passengers have to wait at least for an hour to book prepaid taxis. Reason: shortage of black and yellow taxis.
The ill-preparedness of the airport agencies can be gauged by the fact that even after shifting three major domestic carriers — Air India, Jet Airways and Kingfisher — to T3, they haven't fully shifted the taxis from domestic terminal to T3, delaying passengers to reach their destination further.
Also, there is only one prepaid booth outside T3 due to which the passengers had to wait for 30 minutes to get the prepaid slip. "After spending one hour inside the terminal, the wait for prepaid taxi is a pain. Even to get a prepaid slip, one has to wait for 30 minutes in the queue. There were hundreds of passengers waiting to board the taxis and it was complete madness," said Shalini Dutta, a passenger, who had to go to Pitampura.
According to Airport Taxi Union, the passengers had to wait since not all taxis from domestic airport have moved to T3.
T3 used to handle 20,000 passengers every day before the shifting of domestic carriers. Now, it is handling more than 40,000 passengers. Thus, the demand for taxis has increased.
15/11/10 Faizan Haider/Hindustan Times

To Read the News in full at Source, Click the Headline

Categories: Airports Nov 2010