Tour managers want AI to waive cancellation charges

Mumbai: As thousands of people who have booked tickets on the national carrier are switching over to other domestic airlines, travel agents are likely to ask the Air India (AI) management to waive the cancellation charges on tickets till June 30. People are wary of travelling with the government-run airline as the ongoing pilot’s strike entered the seventh day on Tuesday.
Jay Bhatia, western region chairman, Travel Agents Association of India (TAAI), said: “We will request the AI management to waive the cancellation fees till June 30 as thousands of people are losing money while re-booking flights. However, we are not sure if the airline will give in to the demand.” TAAI represents around 200 travel agents in the country.
As the pilot protest that grounded 90% of AI’s domestic operations has reduced the domestic flight seats by more than 10,000 a day, air passengers are being forced to shell out huge sums to book tickets. The airline has operated only 40 flights out of its 320 domestic operations scheduled daily.
04/05/11 Soubhik Mitra/Hindustan Times

To Read the News in full at Source, Click the Headline

Categories: Air India May 2011