Dimapur : Air India (AI) has earned a bad reputation among frequent fliers in Nagaland for its constant delays, cancellation and rescheduling of flights. At least three flights are rescheduled in a week for passengers flying from Dimapur to Calcutta, and the problem has escalated in the last two months. There has been no relevant explanation for the hitch from AI authority except for the regular “operational reason-” a reason best known to AI.
Over the past few months due to frequent cancellation and rescheduling of AI flights from Dimapur to Calcutta and vise versa, passengers have had harrowing experiences. People have had their entire scheduled disrupted many times, while some have had to unnecessarily spend money booking hotels in Dimapur and Calcutta to stay. A few months back, one senior politician had told the media of his ordeal at Calcutta where he spent two days waiting to catch his flight to Dimapur. In some cases, due to delay in flights taking off from Dimapur to Calcutta, people have misse
d connecting flights to their destination. Many passengers have had similar unforgettable experiences due AI’s poor service.
18/08/11 Morungu Express
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