Thursday, November 10, 2011

Aviation ombudsman likely soon

New Delhi: With a sharp rise in number of economically unstable airlines, the government is finalizing a slew of measures to come to the aid of hapless air travellers who despite paying sky high fares is now uncertain of flights taking off.
The aviation ministry's economic advisory committee met on Friday and paved the way for setting up much-delayed aviation ombudsman who would do grievance redressal of air travellers. Also, an economic regulatory framework is being finalized for framing of airfares. This will also disallow predatory pricing - practice of charging so low that others are also forced to follow suit and the entire industry goes sick. This is will also prevent foreign airlines from "dumping fares" in India and making Indian airlines economically unviable.
"The current practice of airlines giving a vast range of airfares where the sky seems to be limit is not a very satisfactory way of ensuring that the consumer is not fleeced. As of now, we can just ask airlines to charge up to the upper limit, which may be too high like Rs 24,000 for a one-way Delhi-Mumbai ticket.
12/11/11 Times of India
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