Chennai: It was an awful experience for about 20 passengers from Singapore, who were booked to reach Chennai via Tiruchy on an Air India Express flight on Wednesday. While passengers missed the connecting flight at Tiruchy due to delay in arrival from Singapore, the airline failed to load their baggage into the aircraft.
They also had to travel six hours by private taxis to reach Chennai even thought they had air tickets to get there in 30 minutes.
Aircraft IX681, with about 45 passengers on board, left Singapore late.
When contacted, a Tiruchy airport source told DC the Air India Express flight got delayed by more than two hours on Wednesday due to a technical fault, adding that the baggage reached Tiruchy on Thursday and passengers are expected to collect them.
23/12/11 C Sujatha/Deccan Chronicle
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