Chennai/ Bangalore : With just a month away for Kingfisher Airlines’ entry in to oneworld, the management of the global alliance is working closely with the financially-strapped airline to ensure its readiness. If things go as planned, Kingfisher Airlines will be the first carrier from the subcontinent to join any of the global airline groups — and the first of three airlines to join oneworld in its biggest membership expansion drive for five years. Air India had earlier come close to being part of the rival Star Alliance network, a move which did not fructify.
However, with heavily truncated schedule of flights, Kingfisher Airlines will be faced with a herculean task to keep in step with the demands of network which oneworld alliance will be looking forward to. A spokesperson for oneworld told Business Standard that all oneworld member airlines undergo audits by the alliance as they join and as appropriate as their business models adapt. “These reviews cover virtually every aspect of the airline’s activities - from its customer offering to its safety procedures. We are of course keeping in close touch with Kingfisher Airlines as its oneworld joining date nears and we look forward to welcoming Kingfisher Airlines on board on 10 February,” the spokesperson said.
Working groups from oneworld have been covering some 35 streams of activity to bring Kingfisher Airlines’ various internal processes and procedures into line with the alliance’s requirements, to ensure they are ready to provide oneworld’s customer services and benefits across the expanded alliance from 10 February. Kingfisher Airlines received its green light to board oneworld during mid-December 2011 after successfully completing a thorough review of its readiness conducted by British Airways, which is sponsoring its entry into the alliance, with the oneworld central team.
12/01/12 Raghuvir Badrinath/Business Standard
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