Boarding pass denial: Jet Air penalised

Chandigarh: Jet Airways (India) Limited and its Chandigarh branch have been penalized Rs 50,000 as compensation by the UT District Consumer Disputes Redressal Forum for ‘deficiency in service’ and ‘maltreatment’.
Preeti Bala, a microbiologist, was nominated for a training programme at Trivandrum from May 23 to 27, 2011. She purchased a confirmed air ticket from Jet Airways (India) Limited for her journey from Delhi to Thiruvananthapuram by paying Rs 10,200.
As per the schedule, the flight was to take off from Delhi at 8 am on May 22 and it was to reach Thiruvananthapuram on the same day. According to the complainant, on the day of the flight, she reached the airport before 6 am and approached the flight officials for her boarding pass. However, they refused her the boarding pass, saying that there was no seat in the aircraft.
01/08/12 Financial Express

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Categories: airports Aug 2012, Jet Airways Aug 2012