Mumbai: The recent cases where two flyers were asked to remove their prosthetic limbs by security personnel in Mumbai have once again brought into focus the need to treat disabled passengers with dignity at airports. A telephone helpdesk which can receive requests for assistance from disabled passengers and kiosks with sign-language interpreters feature among the suggestions received by the Directorate General of Civil Aviation (DGCA).
In a bid to make travelling a hassle-free and comfortable experience for disabled passengers, the DGCA had issued a draft seeking suggestions and feedback from organizations and individuals. Another key suggestion is inclusion of autism to the list of mental and physical impairment.
Activists have proposed that the term "incapacitated persons" be substituted with "persons with additional or specific support requirements". Training and sensitization of security personnel to the needs of disabled passengers is another demand.
06/08/13 Chinmayi Shalya/Times of India
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In a bid to make travelling a hassle-free and comfortable experience for disabled passengers, the DGCA had issued a draft seeking suggestions and feedback from organizations and individuals. Another key suggestion is inclusion of autism to the list of mental and physical impairment.
Activists have proposed that the term "incapacitated persons" be substituted with "persons with additional or specific support requirements". Training and sensitization of security personnel to the needs of disabled passengers is another demand.
06/08/13 Chinmayi Shalya/Times of India
