Mumbai: For the past few days, the immigration counters of the new international terminal 2 (T2) of the Mumbai airport have turned into a place where one learns a few things about human behaviour. At T2, the aisle for queuing that leads up to the immigration counters are much wider than the ones at the old terminal.
While at the old terminal the aisle could accommodate only one passenger, at T2, four-five passengers can comfortably stand side by side. Unfortunately, this has led to many passengers jumping the queue. "It doesn't matter which country one is in, cutting into the queue is frowned upon everywhere. At the Mumbai airport though, for now, passengers who follow the etiquette of queuing have been putting up with those who do not," said Sneha Parameshwaran, who flew from Dubai and landed at Mumbai airport recently.
"Every passenger who stood in the queuefollowing the common norms of queuing was left waiting for much longer as several others jumped the queue," said Sanjay Katira, a frequent flyer who landed in Mumbai airport on Tuesday night. "In the new terminal the aisles leading up to the immigration counters are very wide. Passengers standing behind can cross over and move ahead and many take advantage of this," he said.
21/02/14 Times of India
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While at the old terminal the aisle could accommodate only one passenger, at T2, four-five passengers can comfortably stand side by side. Unfortunately, this has led to many passengers jumping the queue. "It doesn't matter which country one is in, cutting into the queue is frowned upon everywhere. At the Mumbai airport though, for now, passengers who follow the etiquette of queuing have been putting up with those who do not," said Sneha Parameshwaran, who flew from Dubai and landed at Mumbai airport recently.
"Every passenger who stood in the queuefollowing the common norms of queuing was left waiting for much longer as several others jumped the queue," said Sanjay Katira, a frequent flyer who landed in Mumbai airport on Tuesday night. "In the new terminal the aisles leading up to the immigration counters are very wide. Passengers standing behind can cross over and move ahead and many take advantage of this," he said.
21/02/14 Times of India
