Sunday, March 09, 2014

Court directs Kingfisher to compensate for delayed flights

Ahmedabad: A consumer court has asked Kingfisher Airlines Ltd to pay compensation to passengers in two different cases for causing inconvenience due to delayed flights.
The airline was recently asked to pay Rs 40,000 to Vastrapur resident Hitesh Buch for a Kingfisher flight that was delayed in 2007. Buch, his wife and two kids went for a vacation to Masoori in November, 2007. For return trip, Buch had seats booked with Kingfisher Airlines from Delhi to Ahmedabad on November 19. The booking was done two months in advance and full payment was made. The Buch family was supposed to fly at 7.30am from Delhi and reach Ahmedabad at 9am.
While in Mussoorie, Buch got a message that the flight would be late by 15 hours. Due to this delay, the family reached Ahmedabad at midnight. Later, the airlines apologized and gave reason that the delay was due to the winters.
09/03/14 Times of India
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