New Delhi: In a bid to give a makeover to the aviation regulator's office, the Director General of Civil Aviation (DGCA) on Thursday issued new service standard guidelines which enlist procedures, activities and time line for delivery of various services provided by the government agency.
"The highlight of the document is that it gives the timelines for the completion of an activity resulting in the issue of an approval, license, permit or a certificate by DGCA," the government agency said in a statement.
One of the main tasks of the DGCA is to provide approvals for air safety, incident investigation, issuance of pilot licence, air crew examinations, liasoning with other international safety authorities and giving air worthiness certificates for aircraft, choppers, aerodromes and other ground handling services.
"As part of its initiative for better service, DGCA has also instructed the officers to seek clarification(s) only once from the applicant, especially for services offered to individuals such as pilots, engineers etc," the agency added.
22/05/14 IANS
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"The highlight of the document is that it gives the timelines for the completion of an activity resulting in the issue of an approval, license, permit or a certificate by DGCA," the government agency said in a statement.
One of the main tasks of the DGCA is to provide approvals for air safety, incident investigation, issuance of pilot licence, air crew examinations, liasoning with other international safety authorities and giving air worthiness certificates for aircraft, choppers, aerodromes and other ground handling services.
"As part of its initiative for better service, DGCA has also instructed the officers to seek clarification(s) only once from the applicant, especially for services offered to individuals such as pilots, engineers etc," the agency added.
22/05/14 IANS
