New Delhi: A District Consumer Forum has directed Gulf Air to pay Rs 20 lakh as compensation to a man who lost his job, after the airline officials reportedly refused to allow him to board the flight on the grounds that his visa, which was in Arabic, did not allow him re-entry into Doha.
The man was working as a project manager with a private firm in Doha at the time of the incident.
While reprimanding the airline for causing “unparalleled agony and harassment” to the complainant, the forum said the airline should be equipped with Arabic language translators at the airport.
The incident took place on October 17, 2008. The complainant, a Gurgaon resident, was to board a flight to Doha where he was working as a project manager with Insulation Engineering Company for a salary of 10,000 riyal.
The complainant had come to India on August 22 that year with a return ticket for October 17. But when he reached the Delhi airport on October 17, he was denied a boarding pass on the ground that there was no endorsement for a re-entry journey on the visa which was in Arabic.
07/06/14 Shalini Narayan/Financial Express
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The man was working as a project manager with a private firm in Doha at the time of the incident.
While reprimanding the airline for causing “unparalleled agony and harassment” to the complainant, the forum said the airline should be equipped with Arabic language translators at the airport.
The incident took place on October 17, 2008. The complainant, a Gurgaon resident, was to board a flight to Doha where he was working as a project manager with Insulation Engineering Company for a salary of 10,000 riyal.
The complainant had come to India on August 22 that year with a return ticket for October 17. But when he reached the Delhi airport on October 17, he was denied a boarding pass on the ground that there was no endorsement for a re-entry journey on the visa which was in Arabic.
07/06/14 Shalini Narayan/Financial Express
