Bangalore: Four days after reaching Kempegowda International Airport (KIA) here by a connecting British Airways flight, scores of passengers are yet to get back their luggage checked in at the Miami airport in the United States.
Here’s the airline’s explanation: A technical glitch at London’s Heathrow Airport T5 terminal has triggered a pile-up. Only 50 luggage pieces are being sent to KIA daily.
Anxiously awaiting his luggage, Isro Layout resident Venkatasubba Rao was among the affected passengers.
“After a thorough checking where even my shoes had to be removed, my wife and I had boarded the flight at 9.20 pm US time. We reached London’s Heathrow Airport at 10.30 am local time the next day. There were almost four hours before the connecting flight to Bangalore took off at 2.29 pm. We thought they had enough time to shift the entire luggage to the British Airways aircraft,” he told Deccan Herald.
On the airline’s advice, Rao had checked in even part of his cabin luggage at London. But when he reached the KIA at 5.25 am on Friday, there was no sign of the couple’s four big suitcases or the hand luggage.
01/07/14 Deccan Herald
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Here’s the airline’s explanation: A technical glitch at London’s Heathrow Airport T5 terminal has triggered a pile-up. Only 50 luggage pieces are being sent to KIA daily.
Anxiously awaiting his luggage, Isro Layout resident Venkatasubba Rao was among the affected passengers.
“After a thorough checking where even my shoes had to be removed, my wife and I had boarded the flight at 9.20 pm US time. We reached London’s Heathrow Airport at 10.30 am local time the next day. There were almost four hours before the connecting flight to Bangalore took off at 2.29 pm. We thought they had enough time to shift the entire luggage to the British Airways aircraft,” he told Deccan Herald.
On the airline’s advice, Rao had checked in even part of his cabin luggage at London. But when he reached the KIA at 5.25 am on Friday, there was no sign of the couple’s four big suitcases or the hand luggage.
01/07/14 Deccan Herald
