Visakhapatnam: Utter chaos prevailed at the Visakhapatnam International Airport on Friday due to lack of communication to individual passengers on the change of timings by an airline operator. Failure of the public address systems added to the confusion.
“Air India Dubai flight arrived here from New Delhi and left around 4 p.m., two hours ahead of its normal schedule. I did not receive any communication from AI on the change of schedule and when I approached the AI authorities, they threatened to deduct a penalty of Rs.2,000. They agreed to accommodate me on Saturday’s flight but only after a lot of discussion,” said a passenger from Srikakulam. Another passenger from Vizianagaram also missed the flight due to non-intimation of the change in schedule.
25/10/14 B Madhu Gopal/The Hindu
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“Air India Dubai flight arrived here from New Delhi and left around 4 p.m., two hours ahead of its normal schedule. I did not receive any communication from AI on the change of schedule and when I approached the AI authorities, they threatened to deduct a penalty of Rs.2,000. They agreed to accommodate me on Saturday’s flight but only after a lot of discussion,” said a passenger from Srikakulam. Another passenger from Vizianagaram also missed the flight due to non-intimation of the change in schedule.
25/10/14 B Madhu Gopal/The Hindu
