Chennai: Air customs opened a passenger help desk at the arrival section of the international terminal at Chennai airport on Tuesday.
The desk will help arriving passengers to clear their doubts before proceeding to the customs check. It will be manned by customs officials trained in soft skills.
"We have arranged soft skills training for customs personnel so that they will be able to talk to passengers in a polite and courteous manner at the airport. Customs is going to give a lot of importance to such help desks all over India as it will help passengers abide by rules and regulations," said S Ramesh, chief commissioner, customs, who inaugurated the help desk at the airport. Officials are being trained in five batches.
07/10/18 V Ayyappan/Times of India
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The desk will help arriving passengers to clear their doubts before proceeding to the customs check. It will be manned by customs officials trained in soft skills.
"We have arranged soft skills training for customs personnel so that they will be able to talk to passengers in a polite and courteous manner at the airport. Customs is going to give a lot of importance to such help desks all over India as it will help passengers abide by rules and regulations," said S Ramesh, chief commissioner, customs, who inaugurated the help desk at the airport. Officials are being trained in five batches.
07/10/18 V Ayyappan/Times of India
