As competition in the Indian aviation space hots up, with Vistara taking to the skies next month, domestic airlines are revamping products and increasing their capacity.
While GoAir has said it will launch new products and services from March, Jet Airways, which shelved its no-frills carrier Konnect, earlier this month, has launched a ‘Guest First’ programme to improve customer service. Jet Airways is refurbishing aircraft cabins and improving in-flight menus.
Giorgio De Roni, GoAir’s chief executive, said, “We have strengthened our corporate business. We have good products, convenient schedules and improved on-time performance. We will be launching a new service from March.” He refused to provide details about the new products and services.
“Our forward bookings for January-March 2015 have grown 40 per cent compared to this year. We have sold 100,000 additional seats for travel in January-March,”
De Roni added. Earlier this year, he had said GoAir aimed to increase its revenue 36 per cent and carry 6.7 million passengers in 2014-15. In 2013-14, the airline had carried 5.5 million passengers.
24/12/14 Aneesh Phadnis/Business Standard
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While GoAir has said it will launch new products and services from March, Jet Airways, which shelved its no-frills carrier Konnect, earlier this month, has launched a ‘Guest First’ programme to improve customer service. Jet Airways is refurbishing aircraft cabins and improving in-flight menus.
Giorgio De Roni, GoAir’s chief executive, said, “We have strengthened our corporate business. We have good products, convenient schedules and improved on-time performance. We will be launching a new service from March.” He refused to provide details about the new products and services.
“Our forward bookings for January-March 2015 have grown 40 per cent compared to this year. We have sold 100,000 additional seats for travel in January-March,”
De Roni added. Earlier this year, he had said GoAir aimed to increase its revenue 36 per cent and carry 6.7 million passengers in 2014-15. In 2013-14, the airline had carried 5.5 million passengers.
24/12/14 Aneesh Phadnis/Business Standard
