New Delhi: Jet Airways today said it has decided not to charge any fee for cancellation and date change requests within 24 hours from passengers who book their tickets through the airline's website.
The waiver can be availed only within 24 hours of booking a ticket, the airline said in a release.
The move comes in the face of increasing competition in the full-service segment, particularly after the national carrier Air India joined the 27-member global airlines club Star Alliance and Tata-SIA joint venture Vistara launch its service recently.
Till now the airline was charging Rs 5,000 for cancelling an international journey ticket and Rs 3,000 for changing the journey date.
For the domestic sector, the fee for cancelling or changing the date of journey stood at Rs 1750.
The new initiative allows passengers to amend or cancel their booking without any penalty fee by simply using the "manage booking" facility, the airline said.
16/01/15 PTI/Economic Times
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The waiver can be availed only within 24 hours of booking a ticket, the airline said in a release.
The move comes in the face of increasing competition in the full-service segment, particularly after the national carrier Air India joined the 27-member global airlines club Star Alliance and Tata-SIA joint venture Vistara launch its service recently.
Till now the airline was charging Rs 5,000 for cancelling an international journey ticket and Rs 3,000 for changing the journey date.
For the domestic sector, the fee for cancelling or changing the date of journey stood at Rs 1750.
The new initiative allows passengers to amend or cancel their booking without any penalty fee by simply using the "manage booking" facility, the airline said.
16/01/15 PTI/Economic Times
