Miami: Airlines' body IATA has begun a dialogue with governments, air travellers and consumer rights bodies across the world to evolve transparent regulations to enable passengers to understand their rights and prevent ignoring of basic commercial principles by the governments.
"The growing patchwork of consumer rights regimes is leaving travellers confused when they are subject to multiple different passenger rights regimes at the same time. We need an air transport system that balances need to protect consumers while allowing the airline industry to compete and innovate," Paul Steele, IATA's Senior Vice President for Member and External Relations, told reporters here.
He said there were now over 60 countries with some form of passenger rights regulations, with more governments considering new rules.
11/06/15 PTI/Economic Times
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"The growing patchwork of consumer rights regimes is leaving travellers confused when they are subject to multiple different passenger rights regimes at the same time. We need an air transport system that balances need to protect consumers while allowing the airline industry to compete and innovate," Paul Steele, IATA's Senior Vice President for Member and External Relations, told reporters here.
He said there were now over 60 countries with some form of passenger rights regulations, with more governments considering new rules.
11/06/15 PTI/Economic Times
