Associate professor of ILS Law College, Dr Sanjay Jain, who happens to be visually impaired, is to fly to the US on June 30 to participate in an international conference. But, just days before his flight, he is still running from pillar to post trying to persuade airline officials to assist him with his journey. Being completely blind, he says, he requires assistance from airline and airport staff while checking in, boarding and checking out. But, officials of Kuwait Airways are yet to give him any assurance in this regard, Jain laments.
"I booked my return ticket with Kuwait Airways nearly two-three months ago. I have to board my flight from Mumbai on June 30. Since I am blind, I will require help at the time of boarding and disembarking. I sent an email to the airline's official website, requesting for assistance at the airport. However, other than an automatically generated response, I didn't hear from them," Jain said.
26/06/16 Pune Mirror
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"I booked my return ticket with Kuwait Airways nearly two-three months ago. I have to board my flight from Mumbai on June 30. Since I am blind, I will require help at the time of boarding and disembarking. I sent an email to the airline's official website, requesting for assistance at the airport. However, other than an automatically generated response, I didn't hear from them," Jain said.
26/06/16 Pune Mirror
