IndiGo Airlines’ website says with effect from 1 May 2015, the convenience fees is Rs 75 per passenger if payment is made through net banking or cash cards and Rs 150 per passenger if payment is made through credit/debit cards when booking is made from its website. It pays online agents like Cleartrip, Makemytrip etc. 2 percent transaction fee in addition to the year end bonus based on volume generated for the airline by them. The agents too on their part charge convenience fees for online payments. Thus direct booking i.e. through the airlines’ website should be cheaper but then it is always not the case because often the agents, confident of earning year-end bonuses, offer discounts to woo customers from airlines’ website as well as from competing online agents. Be that as it may.
15/07/15 S Murlidharan/First Post
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15/07/15 S Murlidharan/First Post
