Chennai: Air India is getting tech savvy with the successful implementation of pre-paid cards for micro-payments at its Chennai and Hyderabad canteens, making way for a super-quick lunch and faster billing for its 2,500 plus employees.
Dubbed a `queue-breaker card', India's flag carrier airline is looking at issuing pre-paid cards to employees using the IRCTC-run canteens in Delhi, Kochi, Mumbai and Kolkota, after a one and half-year run in Chennai. One of the toughest problems Air India faced for upgrading was the network jammer they had in place for security reasons. Normal payment gateways like the POS machines seen with most merchants weren't functioning.
"You need to swipe and enter a pin with a POS machine. Then again, that those machines are engineered for payments with debit or credit cards and not for micro-payments of `5 `50, which is roughly what Air India's subsidised canteens charge," says an IRCTC canteen manager.
03/02/16 Rachel Chitra/Times of India
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Dubbed a `queue-breaker card', India's flag carrier airline is looking at issuing pre-paid cards to employees using the IRCTC-run canteens in Delhi, Kochi, Mumbai and Kolkota, after a one and half-year run in Chennai. One of the toughest problems Air India faced for upgrading was the network jammer they had in place for security reasons. Normal payment gateways like the POS machines seen with most merchants weren't functioning.
"You need to swipe and enter a pin with a POS machine. Then again, that those machines are engineered for payments with debit or credit cards and not for micro-payments of `5 `50, which is roughly what Air India's subsidised canteens charge," says an IRCTC canteen manager.
03/02/16 Rachel Chitra/Times of India
