These are good times for the Indian flyer — she’s flying more and facing fewer disruptions, despite domestic air passenger growth hitting 20 per cent or more for many months now.
At the same time, fewer passengers have been affected by flight cancellations, been denied boarding, or faced long delays. Airlines report data of such incidents each month to DGCA, the regulator. In the 10 months ended April 2016, the number of passengers affected by delays of more than two hours fell 13 per cent year-on-year.
The fall was sharper in the denied boarding (25 per cent) and flights cancelled (35 per cent) categories. All carriers that contributed the most to flight disruptions showed improvement. Air India reduced the count of affected passengers by more than a third in cancellations, by about half in denied boarding, and almost a tenth in delays in the 10 months. Jet Airways cut the numbers of passengers it denied boarding by 13 per cent and its cancellation cases by more than 40 per cent. At IndiGo Airlines, the number of passengers affected by delays fell nearly 30 per cent. SpiceJet, which got a new lease of life early last year, more than halved the number of passengers affected by cancellations.
01/06/16 Anand Kalyanaraman/Business Line
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At the same time, fewer passengers have been affected by flight cancellations, been denied boarding, or faced long delays. Airlines report data of such incidents each month to DGCA, the regulator. In the 10 months ended April 2016, the number of passengers affected by delays of more than two hours fell 13 per cent year-on-year.
The fall was sharper in the denied boarding (25 per cent) and flights cancelled (35 per cent) categories. All carriers that contributed the most to flight disruptions showed improvement. Air India reduced the count of affected passengers by more than a third in cancellations, by about half in denied boarding, and almost a tenth in delays in the 10 months. Jet Airways cut the numbers of passengers it denied boarding by 13 per cent and its cancellation cases by more than 40 per cent. At IndiGo Airlines, the number of passengers affected by delays fell nearly 30 per cent. SpiceJet, which got a new lease of life early last year, more than halved the number of passengers affected by cancellations.
01/06/16 Anand Kalyanaraman/Business Line
