Tuesday, August 23, 2016

When F for flying and F for fun come together

Animation movies and simple amenity kits are passé. Airlines are bringing out the goodies, and nannies, to woo their young fliers; and with them, their parents.

The most innovative perhaps is the concept of Flying Nanny on Etihad Airways, which has specially trained nannies on its long and ultra-long haul flights from its base in Abu Dhabi. Whilethe cabin crew are trained to provide childcare, looking after children on a flight is clearly no child’s play. That is why the nannies are trained at the London-based Norland College, enabling them to identify different types of behaviour and developmental stages that children go through and appreciate the needs of travelling families.

“We now often have two Flying Nannies on our most popular flights, especially to London and destinations in the United States,” says Aubrey Tiedt, Etihad Airways’ Vice President, Guest Services. Where possible, a Flying Nanny meets ‘her children’ at the gate before the flight, co-ordinates the children’s meal times with families.
23/08/16 Ashwini Phadnis/Business Line
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