Monday, October 10, 2016

Airport economic agency plans ranking system

The Airport Economic Regulatory Authority (AERA), which fixes charges of major airports, is likely to come out with a ranking system based on passenger amenities and facilities available. The regulator has so far played a limited role and plans to assert itself by connecting airport charges to facilities provided.

“I think when incentive is performance-based it works the best, hence, we want to monitor the airports on a regular basis. This is the first part of a performance-based evaluation,” said S Machendranathan, chief of AERA.

At present, the performance of Indian airports is evaluated and ranked according to the Airport Service Quality rankings done by the Airports Council International (ACI) — a global body of major airports across the world. ACI counts Incheon, Zurich and Changi among its members. The annual rankings are done by ACI based on feedback from passengers, airlines and other stakeholders every quarter. It had adjudged Delhi Airport the best in the 25-40 million passenger per annum category for the past two years. “The ASQ ranking is annual and, hence, I believe it is not a true reflection of the airport’s performance. Airports need to be evaluated regularly,” Machendranathan said.
10/10/16 Arindam Majumder/Business Standard
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