Mumbai: Air India crew members on Friday expressed displeasure over the airline's decision to issue a general circular about breakfast buffet etiquette instead of first probing who took away food from the buffet table of a London hotel to be eaten later.
On February 6, an AI assistant general manager (AGM) issued a circular to all crew members titled, 'A buffet is not a take away'. A hotel in London where AI crew stay during stopovers had complained about some crew members regularly packing food from breakfast presumably to eat later. The AGM warned the offenders of serious disciplinary action.
Taking offence over the circular, AI crew members sent an email to the AGM. "Based on a mere three line email from a hotel staff, you (AGM) issued a circular hurting sentiments of majority of crew members. Have you even questioned them (the hotel) on the credibility of such email or even asked for any specific information pertaining to this matter/incident? Obviously if you had, you won't be publishing a general circular to us but would taking action against such crew members, or maybe you are aware of such 'handful' of crew but your department is not able take any action against them due to some constraints or limitations," the letter said.
11/02/17 Times of India
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On February 6, an AI assistant general manager (AGM) issued a circular to all crew members titled, 'A buffet is not a take away'. A hotel in London where AI crew stay during stopovers had complained about some crew members regularly packing food from breakfast presumably to eat later. The AGM warned the offenders of serious disciplinary action.
Taking offence over the circular, AI crew members sent an email to the AGM. "Based on a mere three line email from a hotel staff, you (AGM) issued a circular hurting sentiments of majority of crew members. Have you even questioned them (the hotel) on the credibility of such email or even asked for any specific information pertaining to this matter/incident? Obviously if you had, you won't be publishing a general circular to us but would taking action against such crew members, or maybe you are aware of such 'handful' of crew but your department is not able take any action against them due to some constraints or limitations," the letter said.
11/02/17 Times of India
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