Mumbai: Aptech Ltd., the global education and training company with presence in over 40 countries, has partnered with GVK Chhatrapati Shivaji International Airport Mumbai (CSIA) to train 700 personnel’s of CISF in soft skills and to assist first time travelers transiting through Mumbai’s domestic airport.
Mumbai airport, the busiest single runway airport in the world, has been recognized as the world’s best airport (40 million plus passenger category) by Airports Council International for service quality that caters to 970-980 flights daily.
The vast majority of passengers arrive at the airport in a very emotional state, stressed and fearful and the airport’s staff’s challenge is to welcome passengers providing them a genuine sense of comfort and safety and thus elevating the standards of customer experience is crucial.
04/05/18 India Education Diary
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Mumbai airport, the busiest single runway airport in the world, has been recognized as the world’s best airport (40 million plus passenger category) by Airports Council International for service quality that caters to 970-980 flights daily.
The vast majority of passengers arrive at the airport in a very emotional state, stressed and fearful and the airport’s staff’s challenge is to welcome passengers providing them a genuine sense of comfort and safety and thus elevating the standards of customer experience is crucial.
04/05/18 India Education Diary
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