Saturday, August 18, 2018

Kerala floods: Spate of hotel, air tickets cancellations

Mumbai: Hotel and airline ticket cancellations have soared amid floods in Kerala. According to travel portal ClearTrip, hotel cancellations have been rising since the August 10. “On an average, hotel cancellations has risen to over 50 per cent. Air bookings have also seen a clear spike in cancellations — around 20 per cent on an average — from August 14 to August 16.

Cities from where travelers have been impacted the most are Bangalore, Mumbai, New Delhi, Chennai, Hyderabad and Pune,” said Balu Ramachandran, Head (Air & Distribution), Cleartrip. While the average cancellation of confirmed tickets is 4.4 per cent for train journeys from Mumbai, due to floods, the rate has doubled to 8.31 per cent, especially since August 12, said Sripad Vaidya, co-founder of ConfirmTkt.

Few travel portals have also waived off cancellation charges. “In light of the worsened situation, has waived off its service fees and cancellation/rescheduling charges on flights to and from Kochi. We are in the process of reaching out to all passengers who have future bookings and keep them informed,” said Sharat Dhall, COO (B2C)
18/08/18 Indian Express
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