Aviation in India is on a high, but many times passengers come face to face with unpleasant situations. Among the worst is being denied boarding. Now, it has emerged the Maharaja has deboarded a huge number of its clients. Minister of State for Civil Aviation Jayant Sinha today said that as many as 13,175 cases of boarding being denied by Air India have been reported. This is for the year 2015.
The minister's statement came in response to a question whether Air India had denied boarding to passengers due to overbooking in the year 2015.
The minister also said that a DGCA rule makes it mandatory for the airlines to compensate the passenger if passengers have been denied boarding against their will.
"If the boarding is denied to passengers against their will, the airline shall not be liable for any compensation in case an alternate flight is arranged that is scheduled to depart within one hour of the original scheduled departure time of the initial reservation. Failing to do so, the airline shall compensate the passengers," he said.
14/08/18 ZeeBiz
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The minister's statement came in response to a question whether Air India had denied boarding to passengers due to overbooking in the year 2015.
The minister also said that a DGCA rule makes it mandatory for the airlines to compensate the passenger if passengers have been denied boarding against their will.
"If the boarding is denied to passengers against their will, the airline shall not be liable for any compensation in case an alternate flight is arranged that is scheduled to depart within one hour of the original scheduled departure time of the initial reservation. Failing to do so, the airline shall compensate the passengers," he said.
14/08/18 ZeeBiz
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