Pune: The uncertainty that has recently gripped the aviation industry is causing a delay in the proposed passenger charter, which would protect the rights of passengers.
In an e-mail reply to TOI, the Union minister of state for civil aviation, Jayant Sinha, touched upon the reasons for the charter getting delayed, even though the draft was finalized in May by the civil aviation ministry. “We have received many inputs from the stakeholders, including all the airlines, on the passenger charter. We are evaluating these inputs. Also, we would like to be able to implement the charter when industry conditions are somewhat better,” Sinha stated.
The passenger charter covers several provisions, including compensation to be awarded to passengers by the airlines in case of flight delays.
An airline official at the Pune airport, on the condition of anonymity, said that they had little information on the subject, but confirmed that compensation was an issue.
“From what we know, (the delay) has to do with the compensation, that too when quite a few airlines, including the big names in the country, are battling a major financial crisis and are bleeding money. In such a scenario, the proposed compensation rates are too high and need to be softened,” the official told TOI.
10/12/18 Joy Sengupta/Times of India
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In an e-mail reply to TOI, the Union minister of state for civil aviation, Jayant Sinha, touched upon the reasons for the charter getting delayed, even though the draft was finalized in May by the civil aviation ministry. “We have received many inputs from the stakeholders, including all the airlines, on the passenger charter. We are evaluating these inputs. Also, we would like to be able to implement the charter when industry conditions are somewhat better,” Sinha stated.
The passenger charter covers several provisions, including compensation to be awarded to passengers by the airlines in case of flight delays.
An airline official at the Pune airport, on the condition of anonymity, said that they had little information on the subject, but confirmed that compensation was an issue.
“From what we know, (the delay) has to do with the compensation, that too when quite a few airlines, including the big names in the country, are battling a major financial crisis and are bleeding money. In such a scenario, the proposed compensation rates are too high and need to be softened,” the official told TOI.
10/12/18 Joy Sengupta/Times of India
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