Thursday, February 28, 2019

Amid India-Pak Tensions, Airlines Offer Relief To Passengers

New Delhi: Several airlines waived cancellations and re-booking charges for the armed forces and for other passengers following the escalation in tension along the Line of Control and border with Pakistan, which led the government to suspend commercial operations at most of the airports north of New Delhi Wednesday.
Airlines have been between Rs. 3,000 and Rs. 4,500 for cancelling a ticket after the industry led by IndiGo and Jet Airway increased the cost on the passengers for cancelling their tickets a few months ago.

Leading the flyer-friendly action was the flag carrier Air India which capped fares at Rs. 5,000 for flights to Srinagar, Leh and Jammu from New Delhi besides waiving off rescheduling charges for up to the first week of March.

Following suit, budget carrier GoAir said it will allow rescheduling and cancellations for free up to March 15 to the defence personnel, and full-service airline Vistara said it will offer free cancellations with full refund for tickets booked to or from Amritsar, Jammu, Leh or Srinagar for travel up to Match 31.

"Air India has decided to fix cap of Rs. 5,000 for its flights from Delhi to Srinagar, Leh and Jammu for all passengers," an airline source said.

Also, for the armed and para-military forces, Air India has waived off fees for journey date changes up to the first week of March, the source added.
28/02/19 NDTV
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