Kolkata: A cyber attack led to the LAN shutdown at the Kolkata airport on Monday evening and blanked out airline check-in terminals, flight information display boards and CCTV surveillance, delaying 30 odd flights carrying over 4,000 passengers and forcing CISF to deploy additional personnel. It took IT experts more than nine hours to fix the problem and restart the system. Normal operations resumed around 2.30am on Tuesday.
“Regular flight schedules were restored from early Tuesday morning. Around 40 engineers had to do rigorous trouble-shooting for hours to identify and isolate the problem from 5,000-plus end points spread across the entire terminal building. Thereafter, the local area network (LAN) was restored,” airport director Kaushik Bhattacharjee said on Tuesday.
In April, thousands of passengers flying Air India and its subsidiaries were stranded after a technical glitch in its servers held up check-in, reservation and baggage handling systems for over five hours. Around 155 flights on its network were affected and had a cascading effect on later flights.
15/05/19 Tamaghna Banerjee/Times of India
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“Regular flight schedules were restored from early Tuesday morning. Around 40 engineers had to do rigorous trouble-shooting for hours to identify and isolate the problem from 5,000-plus end points spread across the entire terminal building. Thereafter, the local area network (LAN) was restored,” airport director Kaushik Bhattacharjee said on Tuesday.
In April, thousands of passengers flying Air India and its subsidiaries were stranded after a technical glitch in its servers held up check-in, reservation and baggage handling systems for over five hours. Around 155 flights on its network were affected and had a cascading effect on later flights.
15/05/19 Tamaghna Banerjee/Times of India
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