Saturday, August 31, 2019

IndiGo server snag at IGI causes check-in chaos

New Delhi: Server problems in the check-in-system of IndiGo triggered chaos in the early hours at Indira Gandhi International Airport as flights were delayed by 30-40 minutes. Long queues were witnessed at Terminal-2 in particular, after passengers were made to wait, some even for two-three hours.
“Woke up on the wrong side of the bed, did we Indigo? Your systems are down but you’ve managed to make everything else a mess too. 3 hours at the Delhi airport and counting (sic)” tweeted iKritica. Another twitter user, Gagan Gugnanj said while his Delhi to Mumbai flight was supposed to take off at 6.40am, passengers were still waiting till 8.55am at the airport.
DIAL, the airport operator, however, stated that flight operations were normal during the period. “The check-in system of IndiGo Airlines was affected early today. This has been fully restored now. During this period all other flight operations were normal. We regret any inconvenience caused. For any further information, please get in touch with the airline concerned,” said the airport operator on twitter.
31/08/19 Times of India
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