Wednesday, August 14, 2019

Trujet dismisses disruption of services as minor glitch, says will add two new bases

Hyderabad: Amid disruptions in daily services, officials of the Hyderabad-based, TrueJet, said that the budget airline will soon open two new bases in south India – Chennai and Bengaluru. In July, the operator had announced that it will double its fleet, from five to 10 ATRs, by end of 2019.
At present, TruJet is reporting up to three cancellations every day. The sectors affected include Indore, Aurangabad among others. While the airline claims that passengers are being given sufficient notice, irked fliers have flooded social media platforms with their grievances.

“@FlyTruJet: I had booked a flight from Hyderabad to Goa for 16th August in the month of May. Now today just 4 days before departure Trujet has cancelled the flight and they are just providing full refund. But now the fares of flight have doubled,” posted Mitesh Agarwal, on Monday, while another passenger, Bhumi, wrote: “@FlyTruJet has cancelled my flight from Hyderabad to Indore on 15th Aug'19. Now they are not even replying to my queries. Please register my complaint against @FlyTruJet (sic).”

Attributing the disruptions to a technical issue with one of its aircraft, a senior official of the airline said: “The aircraft has been detected with a manufacturing defect and is currently parked at the Hyderabad airport hangar. The services will be streamlined in the next four days.”
14/08/19 Sudipta Sengupta/Times of India

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