Wednesday, September 04, 2019

Mumbai rains: 24 IndiGo flights grounded as airline staff fail to report to airport on time

Mumbai: Even as flight operations continued at the Chhatrapati Shivaji Maharaj International Airport on Wednesday, 24 IndiGo flights were grounded after the airline’s staff failed to reach the airport on time owing to heavy rain and traffic disruption in the city.

IndiGo, in a statement, said that due to the unprecedented rain in Mumbai, 24 flights have been grounded.

“Close to 24 flights held up on ground until 23:30 hours. With all ongoing collective efforts, five of our flights have departed between 22:30 and 23:10 hours. As of now, all passengers who have arrived have disembarked from the aircraft and baggage delivery is still in progress.”

“Some flights coming into Mumbai have been held back to stabilise the situation. Since the entire airport operation and agencies have been affected, it will take a while for the situation to be completely normal,” it added.

“As a result of flooding and waterlogging on roads and the subsequent traffic jam, many of our ground support staff, crew and captains have not been able to reach the airport on time…,” the airline said.

Flight operations were affected amid bad weather and visibility dropping to around 500 m in the afternoon.

While an average delay of 65 minutes for departures has been reported, official data regarding delays and cancelations was not issued by the Mumbai International Airport Limited until late Wednesday.
IndiGo announced a waiver of cancellation fees on all their flights in and out of Mumbai until September 5, while Vistara and Air India waived charges for September 4. Sources said passengers had to wait for up to two hours for their baggage at conveyer belts.
04/09/19 Parth Khatau/Indian Express
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