Mumbai: BJP leader Shaina NC on Wednesday tweeted that she lost her bag after travelling on a SpiceJet flight. The leader complained the flight was delayed by over two hours, and her luggage arrived after an hour of waiting, with a bag missing. She also pulled up the management, saying it didn't provide any explanation for the missing bag.
"First your flight is delayed by 2 hours plus, then the luggage takes an hour , and then the bag is lost! High time SpiceJet gets its act together. No staff, no reply, no accountability. Can't blame the consumers for raising their voice! SpiceJet, expecting a reply," she tweeted.
The budget carrier apologised for the incident on Twitter.
"Respected Ma'am, we are genuinely sorry for your experience. This shouldn't have happened. We would want to make it up to you. May we request you to share your direct contactable number via DM so that we may get in touch with you," a tweet from their official account said.
06/11/19 Vaibhav Tiwari/PTI/NDTV
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"First your flight is delayed by 2 hours plus, then the luggage takes an hour , and then the bag is lost! High time SpiceJet gets its act together. No staff, no reply, no accountability. Can't blame the consumers for raising their voice! SpiceJet, expecting a reply," she tweeted.
The budget carrier apologised for the incident on Twitter.
"Respected Ma'am, we are genuinely sorry for your experience. This shouldn't have happened. We would want to make it up to you. May we request you to share your direct contactable number via DM so that we may get in touch with you," a tweet from their official account said.
06/11/19 Vaibhav Tiwari/PTI/NDTV
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