Wednesday, November 06, 2019

Long queues at Patna airport annoy flyers

Patna: Come winter and long queues of flyers can be seen at the Jayaprakash Narayan International (JPNI) Airport. The rush has reportedly increased since the last one week because of the addition of more domestic flights to the airport’s winter schedule.
According to passengers waiting outside the terminal building and those at the boarding counters, it takes them almost an hour to reach the security hold area.
The existing terminal building is spread over an area of 7,200 square metres. However, many flyers complained about the lack of facilities at the airport. One Jayant Kumar told this newspaper on Wednesday, “The airport is mismanaged, congested and dirty. The screens put up to display the arrival and departure of flights never show the actual timing. Airline executives also have no idea about the flights.”

Another passenger, Meghna Singh, who boarded a Hyderabad-bound flight from the city airport, said, “It took me around 25 minutes to get inside the terminal building and another 30 minutes to reach the frisking booth.”

Some even took to Twitter to vent their anger against delayed flights, long queues and traffic congestion on roads. Ameet Chandan Jha posted on his Twitter handle, “I have reached the Patna airport, a little late due to traffic. GoAir executive is denying to issue boarding pass (sic).”

In response, GoAir wrote, “We are sorry for the inconvenience. Please reach our ground staff for the latest updates and local assistance. We hope to serve you better in your future travels (sic).”
06/11/19 Faryal Rumi/Times of India

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