Wednesday, May 20, 2020

Indigo, Vistara, SpiceJet Open Bookings for Domestic Travel from June 1: Is Your Money Safe?

Just a few days ago, Supreme Court sought responses from the Centre and DGCA on a plea seeking directions to airlines operating domestic and international fights in India to refund full amount collected for tickets due to cancellation of flights in wake of the lockdown and restrictions imposed to contain COVID-19 pandemic.

The response was sought after an NGO filed a plea in the apex court demanding full refund on tickets. A lot of people complained on social media that airlines are refusing ticket money and instead, issuing credit shell against the said flights.
The Civil Aviation ministry had to then issue guidelines that any ticket booked after March 23, when the first lockdown was announced till May 3, when the third phase of lockdown got over, is liable to get full refund without cancellation charges.

The ministry also said that airlines are not to start flight bookings until govt says so. It seems like, some airlines have started bookings for flights from June 1 onwards, amid commercial flight services remaining suspended till May 31 due to the coronavirus lockdown.
19/05/20 Arjit Garg/News18
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