Friday, April 02, 2021

International fliers have harrowing time in Surat

Surat: The baggage claim area and arrival lobby for international fliers at the Surat Airport witnessed chaotic scenes early on Thursday morning. The passengers arriving from Sharjah, the only international flight operating from Surat at present went through harrowing experience as they had to wait for hours in the long queues before being able to check out of the airport.

The lack of proper planning and mismanagement was evident everywhere as social distancing norms and other Covid-19 guidelines went for a toss in the ensuing chaos. The issue also reverberated on different social media platforms during the day.

The airport officials claimed that chaos resulted due to space crunch as well as the testing of the travellers as per mandatory Covid19 guidelines. Later, airport director Aman Saini held meetings with officials to find out a solution to the issue. It should be noted this was only the second flight since the Surat-Sharjah operations resumed on March 28 after a gap of over a year.

A total of 168 passengers landed at the city airport from Sharjah and many of them struggled to even collect their luggage from the conveyer belt since there was a long queue for customs clearance. Many passengers complained that there were not enough trollies and there was a gross violation of the social distancing norms. Many also complained that the police notification, about restriction on gathering of more than four people at one spot, too was violated.

02/04/21 Times of India

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