Scenes of chaos unfolded at Mumbai’s international airport on Friday morning as a heavy rush of passengers brought the airport to a standstill.
Visuals shared on Twitter showed thousands of passengers standing in long queues snaking all over the check-in area. Several passengers who missed their flights amid the chaos put the blame squarely on the airport authorities for its poor crowd management.
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The heavy rush of passengers even prompted IndiGo Airlines to tweet out an advisory. “Heavy rush at #Mumbai and #Chennai Airport. Passengers are advised to report early to allow sufficient time for security check,” the low-cost carrier tweeted.
The airport authorities attributed the surge in passenger numbers to the Navratri festival, which began on Thursday. With India’s active Covid-19 caseload waning over the past few months, many people took the opportunity to book trips during the festival season.
A spokesperson for the Chhatrapati Shivaji Maharaj International Airport said: “With the onset of the festive season, there has been a surge in passenger traffic and a sudden spike witnessed at CSMIA this morning. Similar experiences have also been witnessed in other city airports of the country.”
The airport has also increased security cover. “…owing to recent intelligence reports received by stakeholders and threat at another airport in the state, security measures have been further enhanced at CSMIA… CSMIA airport has deployed additional staff for a quicker turnaround at all the security checkpoints for a smoother passenger experience,” the spokesperson said.
08/10/21 Financial Express
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