Thursday, October 21, 2021

Kenya Airways to adopt Indian IT firm’s single system solution

India-based IT and business solution company, Cargo Flash Infotech will be replacing Kenya Airways’ manifold of operations and management systems that were either have limited connectivity options or systems working in silos, in which information sharing is restricted due to systems’ limitations.

Kenya Airways’ numerous operations and management systems are currently being substituted by Cargo Flash’s single, next-generation ‘nGen’ system that includes Cargo Reservations (RES) System, Cargo Revenue Accounting (CRA) System, Cargo Handling and Warehouse Management, ULD Management Solution, and Customer Portal.

Furthermore, the new and additional systems included as a part of this single ‘nGen’ system are Mail Booking and Handling System, E-commerce (Door-to-Door) System, Target Planning System, in addition to Complaint and Claim Management System. The web-based solutions will further bolster the airline’s scope to reap a seamless, error-free and spontaneous management, accumulating several processes under one roof.

21/10/21 Logistics Update Africa

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