Monday, November 01, 2021

Tech glitch at Bengaluru airport delays IndiGo flights, flyers report baggage missing

Bengaluru: A baggage system failure at Kempegowda International Airport on Sunday delayed many flights of IndiGo airlines.

Many passengers who flew from here to Delhi, Mumbai, Pune, Prayagraj and other locations have not got their luggage. The airline authorities were troubleshooting till Sunday evening as passenger complaints poured in.

According to sources, the technical trouble with the check-in baggage system happened around 11am. It affected IndiGo departures to Varanasi, Kolkata and Dehradun. Passengers, mainly those who had to catch connecting flights, vented their ire on social media and argued with ground staff. However, most IndiGo flights took off from Bengaluru airport following much delay.

The glitch at KIA had a cascading effect on IndiGo passengers landing in locations such as Mumbai, Prayagraj, Delhi and Pune. The baggage missing complaints continued till Sunday evening at various destinations.

01/11/21 Times of India

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