Pune: SpiceJet has become the first Indian airline and the second budget airline in the world to be awarded the highest rating for flight health and safety, its officials have confirmed. The airline has been awarded the Diamond status by The Airline Passenger Experience Association (APEX) Health Safety, powered by SimpliFlying, for ensuring highest standards of cleanliness and sanitisation amid the pandemic.
The APEX Diamond status is an accolade, which recognises industry leadership in ensuring that the airline is deploying stringent measures to observe the highest levels of safety and protection from the Covid-19. The quarterly review certification process involves evaluation, verification and validation that come after an extensive audit comprising a 58-point checklist across 10 airline categories. The audit spans across diverse categories that include testing, tracing, on-the-ground procedures, in-flight measures, and even co-branded partnerships that promote airline product safety integrity.
Ajay Singh, chairman and managing director of SpiceJet, said they had taken every possible step to ensure the highest standards of hygiene and safety are maintained for a safe and secure flying experience during the pandemic and beyond. “We are thankful to the team of APEX and SimpliFlying for recognising our relentless efforts in fighting the continuous battle of the Covid-19 by setting the highest benchmark of hygiene and cleanliness.”
Joe Leader, CEO of APEX said as one of India’s leading airlines, the entire team at SpiceJet went above-and-beyond attaining the hospital-grade Diamond status in APEX Health Safety powered by SimpliFlying. “SpiceJet’s focus on emerging from Covid-19, both stronger and safer, aligns deeply with our values at APEX. In addition, SpiceJet’s focus on advancing customer service while making their passengers safer shines as an example for our airline industry.”
10/11/21 Joy Sengupta/Times of India
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