Monday, January 09, 2023

Air India's response lackadaisical: Aviation regulator's notice on smoking, urination incidents

The Director General of Civil Aviation (DGCA) has issued a show cause notice to Air India for failing to report urination and smoking episodes on its Paris-New Delhi flight.

The aviation regulator has termed Air India's response "lackadaisical" and asked why no action should be taken against them.

"Two incidents of passenger misbehavior occurring on Air India flight AI-142 on November 6, 2022, from Paris to New Delhi came to the notice of DGCA," the notice read.

It said, "One passenger caught smoking in the lavatory, was drunk and not listening to the crew. Another passenger allegedly relieved himself on a vacant seat and blanket of a fellow female passenger when she went to the lavatory."

Air India didn’t report the incident until DGCA sought the incident report from them last week.

"It has been noted that the response of the airline has been lackadaisical and delayed," said the DGCA.

Air India has been given two weeks to submit its reply to the DGCA, and based on that, further action will be taken.

As per the DGCA, an internal committee will decide the duration of the unruly passenger's ban for flying within 30 days, which can be extended to a lifetime ban.

09/01/23 Pankaj Upadhyay/India Today

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