Passengers at Sri Guru Ram Dass Jee International Airport, Amritsar, faced inconvenience late on Monday night after a technical glitch in the immigration system disrupted routine processing, leading to long queues and temporary chaos at the airport.
According to officials, the malfunction slowed immigration clearance and passenger processing, resulting in lengthy waiting times for travellers around 10 pm. As the backlog increased, long queues formed at the immigration counters, causing confusion and frustration among passengers. Several travellers expressed concern about missing their flights, while others complained of delays and inconvenience.
The situation triggered panic among some passengers and videos showing travellers arguing with airport staff surfaced on social media.
Airport authorities, however, said they acted swiftly to address the issue. Technical teams were immediately deployed to rectify the fault, while efforts were made to manage passenger movement and restore normal operations. Airport Director Bhupinder Singh said a technical problem related to the immigration system had caused the disruption.
10/06/2026 Charanjit Singh Teja/Tribune
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