Wednesday, October 08, 2008

Rebranding of low-cost Deccan will test Mallya's strategy

Mumbai: Even as liquor baron and billionaire Vijay Mallya gets set to launch Kingfisher Red on October 10, observers are asking whether his decision to kill the low-cost Deccan brand was a wise one.
The man who started the low-cost revolution in India certainly doesn’t think Mallya made the right move. G R Gopinath, founder of Deccan, says, “Mallya insisted on rebranding. I respected the money he has put in and did not want a conflict with him.”
But Mallya, who merged Deccan Aviation with Kingfisher Airlines in December 2007, rebranded the airline on the ground that he wants to offer customers a superior product but at a price of a low-cost airline.
The airlines plans to leverage on Kingfisher’s training standards and service standards in delivering a superior product from the one it bought over.
Experts say it is a move which will give Kingfisher a brand advantage because it now covers the entire spectrum – from the most premium to the sub-economy segment. Kingfisher says exhaustive market surveys point out that the average flier even in the low-cost segment expects certain basic services.
But experts in branding feel that Kingfisher might not be fully right and that there is a segment for a common man’s airline still vacant after Deccan is phased out.
“The brand had an emotional pull in the minds of the consumer from the time it was launched in 2003...But Deccan failed to translate that brand idea into immediate profits and eventually lost money,” says Thomas Xavier of Orchard Advertising, the agency that undertook the first rebranding of Deccan Aviation when Kingfisher acquired it in 2007.
08/10/08 Manisha Singhal/Business Standard
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